Skip to main content
Menu

Privacy

Privacy policy

How we handle personal information submitted through this website.

Who is responsible

Takatsuki Japan Co., Ltd. is the controller of personal information collected through takatsuki-japan.com. Our registered address and contact details are at the end of this page.

What we collect

  • Information you enter in our enquiry form: company, country or region, name, email address, your message, and the fields relevant to your enquiry (products of interest, indicative volume, destination market, the product you wish to propose, country of production, existing export experience).
  • Information contained in emails you send us.
  • Technical information recorded automatically when a page is requested, including IP address, browser type and the time of the request, together with aggregate visit statistics (pages viewed, referring site, country) collected through Cloudflare Web Analytics.

Why we use it

We use the information you give us to reply to your enquiry, to carry on the correspondence that follows from it, and to conduct any business relationship that results. Where the law requires us to keep or disclose records, we use it for that.

For residents of the EEA and the UK, our legal basis is our legitimate interest in responding to a business enquiry addressed to us, and, where applicable, the performance of a contract.

We do not use your information for any other purpose. We do not send marketing email, and we do not sell or rent contact details to anyone.

Who else sees it

We do not disclose personal information to third parties except with your consent or where the law requires it. We do rely on the following service providers to operate this site:

  • Cloudflare, Inc. (United States) — hosting and delivery of this website, spam protection on the enquiry form (Cloudflare Turnstile), and visit statistics (Cloudflare Web Analytics).
  • Google LLC (United States) — delivery of the web fonts used on this site. Your IP address is sent to Google when a page loads.

International transfer

The providers above are located outside Japan, which means information handled through this site may be processed outside Japan. We satisfy ourselves that they maintain an adequate standard of protection before using them.

Cookies and analytics

This site sets no cookies for browsing or advertising. We use Cloudflare Web Analytics to count visits and see which pages are read; it sets no cookies and does not track visitors across other websites. Cloudflare Turnstile processes limited technical information on the enquiry form for the sole purpose of distinguishing people from automated submissions.

How long we keep it

We keep enquiry correspondence for as long as it is needed for the business relationship it relates to, and afterwards for as long as we are required to keep records by law. We delete it once neither applies.

Security

Access to the information we hold is limited to those who need it, and we take reasonable measures to protect it against loss, alteration and unauthorised disclosure.

Your rights

You may ask us what personal information we hold about you, ask us to correct it, ask us to stop using it, or ask us to delete it. Write to the address below and we will respond.

Contact

Takatsuki Japan Co., Ltd.

Forestgate Daikanyama MAIN Bldg. 3F, 20-23 Daikanyamacho, Shibuya-ku, Tokyo 150-0034, Japan

info@takatsuki-japan.com

Changes to this policy

We may revise this policy. Any revision takes effect when it is published on this page.